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Intellectual Property Rights (IPR) System

Terms and Conditions > Intellectual Property Rights (IPR) System

EOEM (eoem.org) strictly adheres to intellectual property right laws, to which our users must comply. Eoem take a serious stance in dealing with intellectual property infringement claims and we will fully cooperate with intellectual property owners to resolve matters of IP infringement. If you find that the goods, services or the information thereof on the website of Eoem.org infringes upon your right on the patent, trademark or copyright, you can using "report" function and file a complaint according to “Rules to dealing with the complaint” to protect your rights.

Intellectual Property Rights Protection (IPR)

  • It is strictly forbidden to publish forged, replicas, or other unauthorized items on the Eoem.org;

  • Purchases of counterfeit items, replicas,or other unauthorized items will be removed by Eoem.org.

Those who repeatedly violate intellectual property rights policies may be subject to but not limited to the following discip linary actions:

  • Removal of the violating listings;

  • Cancellation and removalof purchases;

  • Restriction on item listing;

  • Account suspension;

  • Termination of partnership agreement;

  • Eoem.org have discretionary power at all times and can take any coercive measures in certain extreme cases.

The following may help you.

1. How to deal with a complaint for the Respondent? When you receive an IPR complaint against you, you may take the measures as below:  

  • If there is indeed an infringement, please immediately take down the goods, delete the infringing information, break the links or take all the other necessary measures to stop the infringement and promise that you will not sell the goods, display the information or carry out the infringement in any other form;

  • If you insist that there is no infringement, please file a response.

2. How to file a complaint?

  • You shall firstly complete a complaint to safeguard your right. Please note that if your supplemented information does not meet the requirements, you will receive an email to request you to supplement the materials. Only when your supplemented materials have been allowed to pass can you file a complaint.

3. How long is the complaint period review time?

  • If your complaint is in accordance with our rules, it will be examined and dealt with within 10 working days.

4. What punishment for an IPR infringement?

  • As to the points deduction rules based on the IPR infringement, please refer to “Integral Management Rules for the vendors on the platform of Eoem.org”.

5. How long do I have to file a response?
  • You shall file all materials to support your response within 2 working days from the receipt of the complaint filed by others. Otherwise, your response will not be accepted.

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