how do I retrieve password of my account?
If you have forgot the password to log in the account, please follow the steps to retrieve password.
Go to login page, and click [Forgot your Password?] to enter into the Identity Verification page. there are 2 ways to retrieve password, by sms or by Email
* If you did not receive your SMS verification code, please notice that:
Your text code may take up to 10 minutes to arrive (depending on your local mobile operator), please do not repeat clicking.
Network anomalies may cause loss of messages, please re-submit request or try again later with different browsers or with browser cookies cleared.
Please check if your mobile phone is out of service or blocking our messages or message inbox is full.
You may also try to move your SIM card to another mobile phone and try again.